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Customer Sales and Service Representatives
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Description
We Mindpearl have a reputation for our excellent customer service. We are currently looking for individuals who can help us deliver outstanding customer service to our international markets.
The Role
Our customer Sales and Service Representatives will provide superior airline reservation service to customers and potential customers travelling internationally. They will handle inquiries related to ticket fares, sales, flight schedules, bookings, connecting flights, airline policies, departures and arrival times and international airport requirements.
Knowledge, Skills, Experience
requirements:
•Fluency in English(Verbal and Written Skills)
•Matric(Grade 12 or Equivalent qualification)
•Computer literacy at intermediate level.
•Previous experience in customer service/call centre/travel and tourism sector/airline industry.
•Available to work 24/7 shifts, weekends and public holidays on a rotational basis.
•Demonstrate the ability to resolve customer complaints and offer alternative solutions
•Ability to undertake intensive training and complex products such as fares, loyalty, programmes, help-desk services, ticketing rules and airline regulations.
•Clear criminal record.
Remuneration and Benefits:
Competitive salary
Medical Aid
Provident Fund
Medical Insurance Plan
Performance Bonus
Should you meet the requirements, please email your CV to recruit@mindpearl.com
ONLY SHORTLISTED CANDIDATE WILL BE CONTACTED
The Role
Our customer Sales and Service Representatives will provide superior airline reservation service to customers and potential customers travelling internationally. They will handle inquiries related to ticket fares, sales, flight schedules, bookings, connecting flights, airline policies, departures and arrival times and international airport requirements.
Knowledge, Skills, Experience
requirements:
•Fluency in English(Verbal and Written Skills)
•Matric(Grade 12 or Equivalent qualification)
•Computer literacy at intermediate level.
•Previous experience in customer service/call centre/travel and tourism sector/airline industry.
•Available to work 24/7 shifts, weekends and public holidays on a rotational basis.
•Demonstrate the ability to resolve customer complaints and offer alternative solutions
•Ability to undertake intensive training and complex products such as fares, loyalty, programmes, help-desk services, ticketing rules and airline regulations.
•Clear criminal record.
Remuneration and Benefits:
Competitive salary
Medical Aid
Provident Fund
Medical Insurance Plan
Performance Bonus
Should you meet the requirements, please email your CV to recruit@mindpearl.com
ONLY SHORTLISTED CANDIDATE WILL BE CONTACTED
