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CALL CENTRE TRAINING JOBS
Price
R 5,500.00
Category
Listing ID
#1099
Viewed
716x
Publish date
February 5, 2018
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Description
Description
We are looking for IN-EXPERIENCED individuals interested in working in a contact centre and we offer Contact Centre Training plus Job Placement. Dealing with customers over the phone is a highly valuable skills to have in any professional's skill-set, and Call Centre Training will help develop and improve those skills for both newbies and experienced employees. This course will help you enhance your phone skills which will make you more confident, increase sales, and help acquire new clients while retaining your existing customers. A more capable professional is also one that is happier, and much more productive. We deal with a quite number of Contact Centres around the area of Johannesburg.
How To Be An Excellent Call Centre Agent: The Call Centre Job Training will save the organisation money as the employee turnover will be significantly lower. You will learn the skills to increase productivity and performance. This will produce an excellent working environment throughout the company and help achieve the employer and employees' goals at the same time.
Requirements:
1. Applicant must be betwen 18 - 30 years.
2. No criminal Record.
3. Good ITC.
Training Goals:
• Job assistance around Johannesburg.
• Learn best practice call centre strategies.
• Understand the various types of buying motivations.
• Understand the importance of SMART goals and how to create them
• Learn effective communication techniques
• Learn and apply phone etiquette
Who is the target audience?
• This course is not only ideal for professionals working in a call centre environment but also for a wide range of workers who are interested in working in a Contact Centre. After completing your training you will be placed to one of our Contact Centres around Johannesburg.
If you meet the requirements please email your updated CV to carol@mbhstaffing.co.za
We are looking for IN-EXPERIENCED individuals interested in working in a contact centre and we offer Contact Centre Training plus Job Placement. Dealing with customers over the phone is a highly valuable skills to have in any professional's skill-set, and Call Centre Training will help develop and improve those skills for both newbies and experienced employees. This course will help you enhance your phone skills which will make you more confident, increase sales, and help acquire new clients while retaining your existing customers. A more capable professional is also one that is happier, and much more productive. We deal with a quite number of Contact Centres around the area of Johannesburg.
How To Be An Excellent Call Centre Agent: The Call Centre Job Training will save the organisation money as the employee turnover will be significantly lower. You will learn the skills to increase productivity and performance. This will produce an excellent working environment throughout the company and help achieve the employer and employees' goals at the same time.
Requirements:
1. Applicant must be betwen 18 - 30 years.
2. No criminal Record.
3. Good ITC.
Training Goals:
• Job assistance around Johannesburg.
• Learn best practice call centre strategies.
• Understand the various types of buying motivations.
• Understand the importance of SMART goals and how to create them
• Learn effective communication techniques
• Learn and apply phone etiquette
Who is the target audience?
• This course is not only ideal for professionals working in a call centre environment but also for a wide range of workers who are interested in working in a Contact Centre. After completing your training you will be placed to one of our Contact Centres around Johannesburg.
If you meet the requirements please email your updated CV to carol@mbhstaffing.co.za
